Brief Summary of Password Self-Service

 

In order to receive the benefit of this new feature, you will be required to answer a series of password security questions.  There will be ten (10) questions presented to you, with a requirement for you to answer a minimum of three (3). These answers will then be saved on the Identity Management system. In the future when you have forgotten your password,  you will be presented with three (3) randomly chosen questions from the list of questions in which you provided answers.

 

 

How to use Password Self-Service

 

1)    Answer password security questions.  If you have already answered questions, please skip to step two (2).

a.      Click here to login to Identity Management.  You screen will look like the following:

b.      Answer a minimum of three (3) questions and click Save.  Sample questions screen shown here:

c.       You will now be presented with the Identity Management user menu form.  You may Logout (upper right corner) or select an application you wish to use.

2)        Reset your password using Forgot Password icon.

a.      Click on the Forgot Password icon (located at bottom) of the UF Resource Authentication login page.  For example this is available when logging into UF Webmail (mail.findlay.edu) or myFindlay UFnet login page (my.findlay.edu):

b.      Answer your password security questions and click Login. This will be a random selection of three (3) of your answered questions. If you did *not* receive the screen shown here please proceed to step three (3) for further instruction:

c.       Upon successful login you will be able to now change your password:

d.      Once your password is changed successfully you will receive a confirmation.  Click the OK button to be sent back to the login screen.   

    

e.      Login with your new password. 

3)      If you receive the following screen when you select the Forgot Password icon, your  password security questions have not been completed or saved.  Please follow the instructions on the screen to assist you with the password reset process.

This new password reset feature does *not* modify the existing Change Password process.  If you remember your password, and want to change it, you may still use the Change Password icon to change it at any time.  In addition, you may always continue to use our Technology Support Services group, if you choose, to assist with your password reset. This newly released feature simply grants you the additional ability to completely reset your password, in times where you have forgotten it, without requiring assistance from ITS.