General Online Maintenance Information

The online ticket system provides you the ability to submit your maintenance requests online to the Physical Plant. Your ticket will be received and assigned to a coordinator by an administrator at the Physical Plant. The coordinator will oversee the maintenance request and handling of the work. Some features of this ticket system include:

  • Online submittal of multiple tickets.
  • Ability to track the progress of your ticket online.
  • Read comments posted by the coordinator regarding your work request.

The online ticket system has been developed to aid in speeding the response time and help in improving communication between the requestor and the Physical Plant. To submit a ticket, use the Online Maintenance Request Form. If you would like to view the status of a ticket you have submittted, use Online Ticket Tracking.

If you have  additional questions regarding the ticket system, please contact the Physical Plant at 419-434-4544.