Frequently Asked Questions

​When does the Resident Dining plan week start and end? 

The dining weeks starts 12:00 a.m. Monday and ends at 11:59 p.m. Sunday. Weekly dining plan meals do not rollover to the following week.

What is a Pal Pass?

Pal Passes can be used by Resident Dining Plan customers for guest to dine in Henderson Dining Hall. Pal Passes come with each Resident Dining Plan. Any remaining balance at the end of the semester does not rollover.

What are Bonus Bucks?

Bonus Bucks only come with the Resident Dining Plans and can be used in place of cash at any participating dining service location to purchase food items. One Bonus Buck equals one dollar in purchasing power. At the end of the semester, any remaining balance does not rollover.

What are Derrick Dollars?

Derrick Dollars can be used to supplement your Bonus Bucks. They can be used in place of cash at any participating dining location. One Derrick Dollar equals one dollar of purchasing power. Derrick Dollars balances rollover from semester to semester, year to year, as long as you are a student at the University of Findlay.

How do I keep track of my dining account?

Just visit "SAM" at eaccounts.findlay.edu. Check out your meal plan status along with your Bonus Bucks and Derrick Dollar balances with just a click of a button!

How do I find out what the menu is for the day?

Download the Bite app. Go to the app store and search "Bite by Sodexo." The Bite app not only gives you the menu items for the day but also nutritional information as well.

When can I sign up for the Universal Dining Plan?

Sign up is easy! There are no deadlines to sign up. Call (419)-434-4542 or stop by the Dining Services Office located in Henderson Dining Hall.

Where can I use the Universal meals?

The Universal meals may be used in Henderson Dining Hall, an all-you-care-to-eat restaurant, and Henderson Dining Hall's Simply to Go.

How long do I have to use the Universal meals and Derrick Dollars?

Use your plan all year long, anytime, at any participating restaurant. Universal meals and Derrick Dollars rollover from semester to semester, year to year, as long as you have an active University of Findlay I.D.